Privacy Policy
Last Updated: 2024. Your privacy is paramount at Gardenhouse Paper. This policy outlines our commitment to protecting your personal information under Australian and Victorian law.
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Data Controller & Jurisdiction
Gardenhouse Paper operates as the primary data controller for the services provided regarding relocation tax analytics in Victoria. We are committed to protecting the privacy of our users in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and where applicable, the Privacy and Data Protection Act 2014 (Vic).
Our operations are centered in Victoria, and all data processing activities are governed by the laws of Australia. We ensure that your personal information is handled with the highest standards of security and transparency.
Entity Contact Details:
Company: Gardenhouse Paper
Address: 732 Yates St, Victoria, BC V8W 1L4
Phone: +1 (592) 802-5121
Scope of Data Collection
We collect information that allows us to provide specialized tax analytical services for individuals relocating to or within Victoria.
- Personal Identifiers: Name, contact telephone number, and email address provided through our inquiry forms.
- Financial & Relocation Data: Information regarding moving expenses, employment status, and provincial tax history required for deduction calculations.
- Technical Data: IP addresses, browser types, operating systems, and device identifiers collected automatically via cookies.
- Interaction Logs: History of communications between you and Gardenhouse Paper regarding tax consultations.
We do not collect sensitive information (as defined by the Privacy Act) such as race, political opinions, or health data, unless it is strictly necessary for the calculation of specific tax credits and provided with your explicit consent.
Legal Basis for Processing
Under the Australian Privacy Principles, we process your information based on the following legal pillars:
Consent
When you voluntarily submit your data through our tax assessment forms or subscribe to our updates.
Contractual Necessity
Processing required to perform the services of analyzing your tax deduction eligibility.
Legal Obligation
Compliance with Australian Taxation Office (ATO) reporting and record-keeping requirements.
Legitimate Interests
To improve our website functionality and protect against fraudulent tax claims.
Retention & Disclosure
Gardenhouse Paper retains personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
How we share your information:
- Service Providers: We may share data with IT support and cloud storage providers who are contractually bound to maintain data confidentiality.
- Legal Authorities: If required by law, we may disclose information to the Australian Taxation Office or other government regulatory bodies.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as a business asset.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Rights & Access
As a resident of Victoria or a user of our services, you have specific rights under the Privacy Act 1988 (Cth):
Right to Access
You may request a copy of the personal information we hold about you at any time.
Right to Correction
You have the right to request that we correct any inaccurate or out-of-date information.
Right to Erasure
In certain circumstances, you can request that we delete your data from our systems.
Right to Complain
If you believe we have breached the APPs, you may lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact our Privacy Officer via the contact information provided above. We respond to all requests within 30 days.